Sweet Potato Cobbler

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We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.

At My Daddy’s Recipes, we take your privacy seriously. As a customer of our store, your trust is essential to us, and we are committed to safeguarding your personal information. This privacy policy outlines the types of data we collect, how we use and protect that data, and your rights regarding your personal information.

Information We Collect

To provide you with the best shopping experience at My Daddy’s Recipes, we collect various types of personal information. This data helps us process orders, improve our services, and communicate with you effectively.

Personal Information You Provide

When you interact with our Shopify store, we may collect the following types of personal data:

• Contact Information: Your name, email address, phone number, and shipping address.
• Payment Information: Payment details such as credit card information (processed securely via Shopify's payment system).
• Account Information: If you create an account with us, we may store your username, password, and purchase history.
• Communication: Any messages or inquiries you send to us through our website, email, or social media channels.

Automatically Collected Information

When you visit My Daddy’s Recipes, certain information is collected automatically through cookies and similar technologies:

• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages visited, time spent on our website, and referring/exit pages.
• Transaction Data: Order details, including purchased items, payment method, and transaction date.

How We Use Your Information

We collect and use your data for various purposes to ensure a seamless and personalized shopping experience.

Order Processing and Delivery

• To fulfill orders and deliver products to your specified address.
• To send order confirmation and shipping notifications.
• To handle returns, refunds, or disputes.

Customer Support and Communication

• To respond to your inquiries or provide customer support.
• To send you important updates about your account, orders, or changes to our policies.

Marketing and Personalization

• To send promotional offers, new product updates, and vegan recipes if you’ve opted in to receive our newsletter.
• To customize your shopping experience with personalized product recommendations.

Website Improvement and Analytics

• To analyze website traffic and performance.
• To improve our website’s design, product offerings, and services based on customer feedback and usage data.

Sharing Your Information

We respect your privacy and only share your information with trusted third-party service providers to improve our services. We do not sell or rent your personal information to third parties for marketing purposes.

Shopify

As our store is hosted on Shopify, your personal data may be stored and processed through Shopify’s data storage, databases, and the Shopify platform. Shopify uses secure encryption protocols to safeguard your information.

Third-Party Service Providers

We work with several third-party providers to help run My Daddy’s Recipes. These may include:

• Payment Processors: To securely process payments.
• Shipping Providers: To ensure delivery of your orders.
• Analytics Tools: To help us understand website performance and improve the shopping experience.

All third-party providers are required to treat your personal information in compliance with applicable privacy laws and regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on My Daddy’s Recipes. Cookies help us remember your preferences, track your interactions with our store, and provide personalized recommendations.

Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website (e.g., to process payments).
• Performance Cookies: To analyze how visitors use our website and improve its functionality.
• Marketing Cookies: To deliver tailored advertisements based on your interests and browsing behavior.

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our site.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. For instance, we keep order details for tax and accounting purposes and retain account information until you request its deletion.

Your Data Rights

As a customer, you have rights regarding how your personal data is handled. These include:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct your personal information at any time.
• Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
• Objection: You have the right to object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at jicnekia@gmail.com

How We Protect Your Data

We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, misuse, or disclosure.

• Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive information like payment details.
• Secure Payment Gateways: All payments are processed through trusted and secure platforms.
• Access Control: Access to personal information is limited to authorized personnel only.

While we do our best to secure your information, please note that no method of transmission over the internet or electronic storage is 100% secure. If you suspect a data breach, contact us immediately.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us.

• Email: jicnekia@gmail.com
• Phone: (323) 493-3700
• Mailing Address: 9626 Venice Blvd, Culver City, CA, United States